Terms of Service — Marquee Works

These Terms of Service (“Terms”) govern your use of the Marquee Works website and the design, build, and hosting services we provide. By paying the deposit on a build, you agree to these Terms.

1. The service

Marquee Works designs, builds, and launches websites for small businesses under flat-fee pricing tiers (Refresh, Starter, Professional, Premium). Each tier defines a number of included pages, revision rounds, and optional add-ons. Current pricing is on our pricing page.

2. Payment

A 50% deposit is due at the start of the project. The remaining 50% is due before launch.
All amounts are in U.S. dollars and exclude any applicable taxes.
Care-plan subscriptions renew monthly until cancelled. Cancel by email to hello@marqueeworks.com — effective immediately, no refund of the partial month.
Failed payments on a care plan result in a grace period of seven days, after which we may suspend hosting until payment is resolved.

3. Timeline and revisions

Most builds launch within two weeks of receipt of the completed questionnaire. Rush delivery (one week) is available as a paid add-on.
Each tier includes a stated number of revision rounds (typically 2–3). Additional rounds are billed at $97 per round.
Delays caused by waiting on your content, photos, approvals, or domain access pause the timeline.

4. Refunds

Before the first mockup is delivered: the deposit is fully refundable on request.
After the first mockup is delivered: the deposit is non-refundable, as it has paid for design work already performed.
The launch balance is non-refundable once the site is published.
Care-plan subscriptions are not pro-rated on cancellation.

5. Ownership and content

You own the final website (HTML, CSS, copy, and images you provided) upon full payment.
You retain ownership of all content, logos, photos, and trademarks you give us.
You grant us a non-exclusive license to use the launched site in our portfolio and marketing unless you opt out in writing.
Stock images sourced through Pexels (or similar) remain governed by their original licenses.
The underlying tooling, templates, and build system are our property and not licensed for resale or redistribution.

6. Your responsibilities

You agree that the content, business information, and assets you give us are accurate and that you have the right to use them (no copyrighted photos you don’t own, no trademarks you don’t have permission to use). You also agree not to use our service to publish content that is illegal, hateful, fraudulent, or harmful.

7. Hosting and uptime

Sites are hosted on Vercel, which provides a strong uptime track record but no guarantee. We don’t guarantee specific uptime numbers. Significant outages caused by our negligence are remedied with a pro-rated credit on your next care-plan invoice.

8. Termination

Either party may end the working relationship at any time. If you cancel mid-project, you forfeit the deposit if a mockup has been delivered (see Refunds). If we cancel for cause (non-payment, abusive behavior), we refund any unused portion of pre-paid fees.

9. Limitation of liability

To the maximum extent permitted by law, our total liability arising from or related to these Terms or the service is limited to the amount you paid us in the twelve months prior to the event giving rise to the claim. We are not liable for indirect, incidental, or consequential damages.

10. Governing law

These Terms are governed by the laws of the State of Georgia, USA, without regard to conflict-of-laws principles. Disputes that can’t be resolved in good faith will be heard in the state or federal courts located in Bartow County, Georgia.

11. Changes

We may update these Terms from time to time. Material changes will be emailed to active customers at least 30 days before they take effect.

12. Contact

Email hello@marqueeworks.com.